Hacked Website Recovery / ONTARIO

A compromised website needs a clear next step.

Help with unwanted redirects, malware warnings, suspicious changes, and website cleanup.

WHEN SOMETHING ISN’T WORKING

Sound
familiar?

When something is wrong with your website, it is difficult to know where to start. We help assess the issue, plan recovery, and address the weakness behind it.

Visitors see an unexpected warning or redirect
Pages or administrator accounts have changed
Your host has restricted or suspended your site

A PRACTICAL WAY FORWARD

Here’s how
we can help.

Work that fits your situation.
Scope and pricing agreed individually.

Assess and contain

Review the symptoms and available hosting information, preserve useful evidence, and agree on appropriate containment.

Clean and recover

Investigate affected website components and work towards a clean, tested version of the site.

Reduce the chance of a repeat

Review access and vulnerable components, and identify practical maintenance improvements after recovery.

WHAT TO EXPECT

A clear
next step.

Call or email with your website address and the symptoms.
We assess available access, scope, and recovery options.
Complete agreed cleanup, test key journeys, and explain follow-up work.

A FEW COMMON QUESTIONS

Should I send passwords by email?

No. Send your website address and a brief description first. Access arrangements can be agreed after the initial conversation.

Can you promise a recovery time?

The time depends on the platform, extent of the compromise, available access, and backup quality. We discuss scope after reviewing the situation.

Is restoring a backup enough?

Not always. A backup may contain the same weakness or unwanted changes. Recovery also needs investigation and checks before the site is returned to use.

USEFUL NEXT READS