A shared inbox should not mean a shared password
Make enquiries easier to cover while keeping staff access individual and manageable.
General business
Microsoft 365 / ONTARIO
Less friction. More getting things done.
Make Outlook, Teams, and shared files work together for your business.
WHEN SOMETHING ISN’T WORKING
Sound
familiar?
Microsoft 365 can support a well-organised working day, but accounts, shared inboxes, and file access need a clear setup. We help turn a collection of tools into a practical workspace.
- Staff share passwords to access a common inbox
- Files are scattered across devices and accounts
- New starters and departures create access headaches
A PRACTICAL WAY FORWARD
Here’s how
we can help.
Work that fits your situation.
Scope and pricing agreed individually.
01
Build a useful workspace
Set up business email, shared mailboxes, and collaboration tools around real responsibilities.
02
Move with a plan
Identify the accounts and data involved, confirm licensing needs, and plan a managed transition.
03
Review account protection
Review sign-in security, permissions, and staff access so the business knows who can reach what.
WHAT TO EXPECT
A clear
next step.
- Map your team, current email, and shared information.
- Agree on licensing, migration scope, and access responsibilities.
- Configure, test, and hand over a setup your team can use.
A FEW COMMON QUESTIONS
Can you help if we already use Outlook?
Yes. Outlook is an application; we first check which email service and accounts sit behind it, then identify the right next step.
Can multiple people use an enquiries mailbox?
Yes, Microsoft 365 supports shared mailboxes with delegated access. We check the required permissions and licensing for your situation.
Will switching cause downtime?
Migration needs planning and may involve a transition period. We explain the expected impact and testing before you agree to the work.
USEFUL NEXT READS
A little more
understanding.
LET’S MAKE THINGS SIMPLER
Tell us what’s
getting in the way.
A missing email. A website that needs attention.
Or a better way for your team to work.
It starts with a conversation.