A guest following a course link expects tee-time information, event details, or a booking. An unexpected redirect can break that journey and damage confidence. Start by identifying which part of the route is affected rather than assuming every connected service is compromised.

Map the affected journey

Record whether the problem happens on the course homepage, an event page, or after clicking into an external booking system. Ask your host or specialist to investigate safely; do not repeatedly follow suspicious redirects. List the independent systems the business uses and their known support contacts. A third-party booking service may need its own assessment.

Give customers a known alternative

Use channels the course already controls to share a working phone number and concise service update. Avoid publishing a guessed recovery time. Staff should know which links to stop sharing while the issue is assessed. Check scheduled promotional messages so they do not continue directing guests into an affected route. Keep operational decisions with the responsible course manager.

Test before reopening the journey

Recovery checks should include the homepage, event enquiry route, and each approved booking link. Google may show security warnings for affected sites, and those require remediation and review through the appropriate process. Verify the guest experience from a clean starting point, then agree on follow-up maintenance. Keep a short record of the incident and any changes to booking or support responsibilities.

MAKE IT ACTIONABLE

Your next steps

  • Identify the exact page or redirect involved.
  • Confirm known booking-provider support details.
  • Share an established phone alternative.
  • Test the full guest journey after cleanup.

Official reference

Google: Security Issues report

Technical guidance checked September 29, 2026. Product features and requirements can change. The business checklists above are practical suggestions from Cyber Bounds.

PUT THE NEXT STEP INTO PRACTICE

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