Ontario business support / Hacked Website Recovery

Contain the incident.
Recover with a plan.

Help with unwanted redirects, malware warnings, suspicious changes and website cleanup.

Discuss your project See the scope
The work, explained

Contain → restore → address the entry point.

01 / CONTAIN02 / RESTORE03 / PATCHReduce active exposureVerify the working versionAddress the entry point
  1. 01
    Contain

    Reduce active exposure

  2. 02
    Restore

    Verify the working version

  3. 03
    Patch

    Address the entry point

Explanatory diagram · Scope and checks are agreed for your systems.

What we check & handle

Website showing a warning?

First, understand what is affected. Then contain the exposure, restore a verified working version and address the entry point. Recovery is a sequence of decisions.

01

Emergency triage

Identify scope, isolate exposed systems and prioritise the public-facing risk while the facts are still moving.

02

Clean restoration

Remove malicious code, preserve credible content and restore a verified working version with no loose assumptions.

03

Perimeter patching

Close the original entry point, rotate access and establish the update controls that prevent a repeat event.

The working method

A sequence
you can follow.

  1. 01 / Contain

    Stop the spread.

    Reduce active exposure and protect customers from a worsening event.

  2. 02 / Clean

    Restore with proof.

    Remove persistence and return the site to a known-good state.

  3. 03 / Patch

    Close the gap.

    Correct the weakness, not only the visible symptom.

Before we begin

Know what’s included.

The affected platform, available backups, access and extent of the incident determine the scope.

Service work and any platform subscriptions are discussed separately. A record of findings, agreed remediation, checks and outstanding follow-up items. Specific deliverables and follow-up work are confirmed in the agreed scope.

Useful reading

Understand the issue.
Decide what comes next.

All related guides

A practical next step

What needs
your attention?

A missing email, a planned move or a website that needs help. Tell us what’s happening. We’ll discuss the options and agree on the scope before starting.

Start a conversation